AJS provide an excellent service. They are highly professional, courteous and extremely efficient.
When we urgently needed a new boiler they ordered one and fitted it the next day. Their customer service is the best ever and I would highly recommend them
Miss Evans - Wivenhoe - 17th February 2020
I’ve been trying to get a Plumber since before Christmas to fit my new kitchen tap!
I contacted one Plumber before Christmas and he said he’d do the job, but contact him in the New Year. After two phone calls and no response, I gave up.
I’ve also been told extortionate prices by other Plumbers, that even I know they’re well overpriced.
On having my Gas Boiler serviced by my regular man on Wednesday 22nd January, he kindly mentioned AJS to me. I rang them that morning and due to having a cancellation, they were round the next day !! A gleaming white AJS Van pulled up and was even a few minutes early. Mark came with his Daughter who was on work experience. They were both polite, friendly and easy to talk to.
Within half an hour my new tap was fitted. Mark even checked my dripping outside tap and fixed that with the turn of a screw in less that two minutes without extra charge ! and also took a few notes and measurements on my en-suite Shower as I’m thinking of upgrading it. My invoice was emailed a few hours later and I paid straight away. I can’t recommend AJS high enough. I just wish I’d found them sooner.
Mrs Karen Smith - Colchester - 28th January 2020
Many thanks for getting the shower issue sorted so swiftly…much appreciated.
Thank you very much for your service, I have been most impressed with all your chaps, they are polite, respectful and go out of their way to be helpful. I will certainly be recommending you services to others in the future and look forward to having a reliable plumbing firm to be able to call on in any emergency. Please do pass on my appreciation to all your team.
Many thanks once again
Mrs Fiona Edmund - Ardleigh - 9th January 2020
Please let me express my sincere appreciation for your rapid response and professionalism in
the recent matter of our Boiler Repair.
The same standards were evident in the subsequent Service that I requested - a thorough job
undertaken, the like of which we have received from no other.
I have no hesitation in highly recommending your Company, with special reference to the fact
that your engineers were a pleasure to have working in and around the property.
Stephen Craig, Brightlingsea - 17th December 2019
Once again AJS came to my rescue, no heat to towel radiator or pipes leading to it, engineer attended at given time, checked everything and solved the problem without the need for new parts.
Ms A Foster, Colchester - 27th November 2019
Profesional and efficient - right from my request for a quote to completion of work. No fuss and excellent work. Left the house leaving a happy customer with a new boiler and new radiators installed at more than reasonable rates. Can't recommend AJS enough.
Vikram Arora, Colchester - 23rdNovember 2019
Thanks for your rapid response to our recent boiler problem. Great to know that your always past excellant service standards are still maintained.
Andrew Thompson, Colchester - 12th November 2019
Great company to work with from start to finish. All the staff were very friendly and helpful. The engineers left the area very clean and tidy. Would highly recommend.
Kevin Pennock, Colchester - 26th October 2019
James came to repair our boiler expansion tank. We were told it needed replaced but he was able to repair it.
I was not there but my wife said he was fantastic. Knowledgeable and efficient, polite and tidy.
And he has solved the problem.
We were very very pleased with the service provided.
Mr R. Buick, W. Mersea - 15th October 2019
I would like to add that the customer service by AJS is perfect. From our calls and correspondence, booking, timings, engineer on site (friendly and efficient) to the invoice, was all without fault. And price realistic!
Dave & Ulli Flinn, Great Bentley - 5th October 2019
Very professional and efficient company. Arrangements for the boiler service were easy to make over the phone and the Engineer arrived very promptly at the agreed time. We have confidence in this company to deliver quality services at a reasonable price. The engineer has always been polite and we are pleased to recommend AJS for central heating and boiler works on the basis of work they have done for us over the last 3 years.
Mr R. Penny, Colchester - 4th October 2019
I would not hesitate in recommending this company. The appointment to quote for an upgrade from solid fuel to oil fired central heating was carried out in a thoroughly professional and sympathetic manner in order to be appropriate for a period property. The whole process and options available to me were discussed very clearly in a way that was easily understood.. The response time to my initial email was surprisingly quick , the appointment was arranged only a few days later and on the day the consultation was unhurried and methodical. The figure quoted to carry out all the necessary groundwork and plumbing was very reasonable, and the extended guarantee and after service on offer was impressive. This company clearly values the importance of a good customer experience.
Julia Cottee, Colchester - 18th September 2019
I have recently contracted your company to install a new Vaillant boiler at our bungalow. Any previous dealings with plumbing companies had been somewhat unsatisfactory. When your fitters Jamie and Jack arrived they introduced themselves and explained exactly what work they would be carrying out. When they started work I was amazed to see that they were not just fitters but professional fitters. They carried out the work to an excellent standard with little mess and at each stage they hoovered up before doing the next part . On completion they explained the controls and when they left the areas where they had worked were as clean and tidy as it was before they started.
Our thanks to your company and the standards that you and your staff fulfill on a daily basis.
We will recommend your company to others in the future.
Mr & Mrs Beecham, Elmstead Market - 17th September 2019
Thank you for all your help in sorting our problem with our central heating.
You took a weight of our mind. Your team was exemplary in their efficiency, their work ethic,
and in pointing us in the right direction to help us in recovering our heating.
Without you, we would still be without heating and hot water.
Thanks again for all your advice and your genuine interest in dealing with our crisis successfully.
Mr & Mrs Drost, Brightlingsea - 10th September 2019
Swift response to a potentially serious problem. Engineer arrived at promised time, was excellent, explained all he was doing. Highly recommended.
Mr Rose, Colchester - 23rd July 2019
Thank you for sending Nathan to assist the end of the project He has been excellent, kept us well informed and worked hard to get the system up and running. Considering the notice, you have stepped in and saved the day!
The level of service has been really good. Thank you!
Oliver Bender, Managing Director of Alan Bender Ltd - 5th June 2019
We recently employed the services of the team at AJS, the work was completed as and when agreed. The whole customer journey from initial discussions to handover to communication with the office was professional, polite & efficient. A real joy to deal with a company of this high standard.
Mr Scarff - Colchester - 22nd March 2019
A really nice company that you can rely on. They will take on a task, think carefully about it, tackle it skilfully and do an excellent job. All office staff and engineers are polite, friendly, efficient and conscientious.
Mr T. Denham - Wivenhoe - 31st January 2019
For ten years AJS has met my plumbing needs with efficiency by cheerful and competent staff and I have recommended them to all of my friends and acquaintances who have needed plumbing services, and will continue to do so.
Mrs Coutts - Colchester - 27th January 2019
AJS are a fantastic professional firm. I have been so impressed with them. I would highly recommend them.
Mrs Ross - Great Bentley - 24th January 2019
AJS can be trusted to do an excellent job. Fast reliable and total trustworthy, highly recommended
Mr A. Lake, Colchester - 8th January 2019
Our grateful thanks to AJS for their prompt attention an brilliant service.
Mr & Mrs Hammond - 6th November 2018
As an elderly customer I have always found this firm courteous, helpful and knowledgeable. They go the extra mile to get a good result. Engineer Mark was kind and tidy, and I felt comfortable that he was doing a great job.
Mrs Wheldon, Kelvedon - 12th October 2018
Extremely impressed with the company from the very first telephone call to the office to the expediency of the work carried out, a new manifold ordered and installed within a week so the underfloor heating could be used. Previously quoted around one thousand pounds by another company but pleased to say total price under 3 hundred. A company that can be trusted and believes in old fashioned customer service. Will definitely recommend this company as nothing too much trouble.
Ms Foster, Colchester - 12th October 2018
A big THANK YOU to Lee for coming to my rescue twice and a third time installing my new underfloor heating system.
I can’t praise AJS enough, a fantastic team of men. A special thank you to Carol in the office for keeping me informed of what was happening and times and dates of work that was being organised for me.
It’s definitely a 10 out of 10 for AJS and all the guys and galls.
Best Wishes Eva
Miss Chapman, Holland on Sea - 4th October 2018
I am writing this testimonial on behalf of my mum. Mum had her boiler serviced on the 28th September and again what a brilliant service . Mark came to do it and he was on time, very friendly, very helpful and very professional. I would recommend AJS to anyone and will certainly use them myself in the future if I need any work doing. So thank you once again.
Liz Clewlow on behalf of Audrey Dean, Colchester - 2nd October 2018
Boiler serviced. An excellent and thorough job. Would highly recommend, and will definitely use AJS again.
D.Letton, Bradfield - 20th September 2018
We used AJS for the first time and will now be using on an annual basis. The service engineer was extremely punctual and polite. I have recommended to family members.
K. Brindle, Colchester - 11th August 2018
We were very pleased with the work carried out last week to strip out existing tank within the loft space and the hot water cylinder replacing them with a Joule direct 170 litre pressurised cylinder. The workers worked non -stop and were very thorough , very tidy . Thank you.
Mr & Mrs Prior, Lawford - 23rd July 2018
Our company is using AJS for the first time, on a development of 5 apartments, we have found the workmen to be punctual,professional,pleasant & polite, long may it continue.
Clive Harwood - Director - Rose & Harwood Ltd - 21st April 2018
AJS were called when a pressure problem within our boiler had led to a pipe splitting. Another local company were called first, who charged a ridiculous price to assess the problem and I just couldn’t trust them to fix the boiler for anything less than a small fortune. I replaced the pipe myself, but the pressure was still wrong.
AJS are completely professional, honest and serviced the boiler fully for less than the previous company charged for simply looking at the problem!
We will be using only them from now on. Great service.
Tony, Colchester - 20th April 2018
Once again used the services of AJS.
Nothing is ever straight forward but the quality of a Company is when they can solve the problems in a quick and trustworthy manner
My father in law is very vulnerable but have total confidence in theses guys.
Mr Kearney, Colne Engaine - 21st March 2018
I've used AJS heating and plumbing many times in the last five years and have found them without fail to be responsive, helpful and always willing to try and fit in to our timetable and arrangements. They certainly go the extra mile. There have been many occasions when an urgent matter has cropped up and their willingness to try and create a space in the diary to help us out is a source of considerable reassurance.
Their skills and professionalism are as good as any we come across.
Jamie Cundall, Concord Property - 20th March 2018
The boiler service last Thursday 22/02/2017 could not be faulted. Efficient service and no mess after whatsoever. I would recommend your company to anyone.
P. Dowson, Bradfield - 26th February 2018
The boiler service was prompt and efficient, carried out by a very courteous, helpful and knowledgeable engineer.
We will be booking AJS for future annual service and other needs. Would highly recommend.
Susan Lillywhite, Wivenhoe - 14th February 2018
As I type this it is an opportunity to tell Rob how pleased and impressed my wife and I were by the confident and careful way in which Jamie and Jack carried out the work, leaving the affected rooms clean and tidy. They are to be complimented, and they left the house getting nice and warm.
Clive Pougher, Colchester - 12th February 2018
A J S have just removed a bath and replaced it with a new walk in shower there were a few technical issues with the installation but top plumber Simon took it in his stride and produced a great finish. He also fitted a water softener in the garage, the pipe work was a work of Art. He then replaced a damaged sink in the Kitchen and made a really nice job of it. Would like to thank Rob, Vanessa, Carol, Simon and all the other staff at AJS for their help. I would recommend this company to anybody who wants a 1ST CLASS JOB thanks once again Guys REGARDS ALEX
Alex Cowper, Weeley - 11th February 2018
Engineers arrived on time very friendly, removed old boiler made good the hole in the wall, Installed new boiler in the location we requested. Extremely pleased. Very neat and tidy installation. Explained everything and left the house as tidy as they found it. Great company I would recommend them to anyone requiring a new boiler. or just a service. It`s the second time we`ve used them and would not hesitate in the future...
Paul & Dawn Hancock, Colchester - 9th February 2018
I am delighted with the service I’ve received from AJS. From initial call out to my clanking elderly boiler (which they then managed to keep going for several weeks while I made up my mind which replacement system to opt for), to the superb advice and service they gave in specifying and delivering the new boiler, they have been exemplary. I had to be away on the day they could fit it and I was nervous about what I would come home to find, but you wouldn’t have known they had been in the building except that the house was warm, the water was hot and the new boiler was gleaming on the wall. 11/10 and I can’t recommend them highly enough.
F Brown, Brightlingsea - 9th February 2018
Booked our yearly boiler and gas fire service with AJS, Mark Bilby their engineer turned up on time and was in and out in under 2 hours, very friendly and highly efficient at a great price, would definitely recommend AJS.
Mr & Mrs Farrow - 23rd January 2018
Very friendly and efficient engineer arrived ahead of time, gave my boiler a long overdue service with no problems and left no mess at all. Supporting paperwork and invoice arrived same day by email. What's not to like? Would recommend AJS to everyone.
Richard Cole - Colchester - 18th December 2017
Very pleased with the exemplary service given to us and the speed at which the company came out when we had a bad leak in the bathroom. Will highly recommend.
Mrs Carol Balls - Wivenhoe - 9th December 2017
We had an issue with a clients boiler that had been condemned by another sub contractor. AJS attended site, quoted for a new boiler installation and then installed it all within a couple of weeks. Fantastic service and engineers, we would highly recommend. Best Regards.
Duncan Wilson - Northover Contracts Ltd - Colchester - 29th November 2017
Really, really happy with the service from AJS. Good price, tidy workmanship and a friendly engineer. I was delighted to also receive extra support and advice about my solar water system. Many thanks
Katy Haylett - Colchester - 21st November 2017
Called AJS for an emergency call out as we had hit the main water supply into our site, response was swift and we were back up and running with no down time on site, thank you AJS.
Robert Power - Brennan Group - 15th November 2017